Loading...
Disconnected systems make teams search, rekey, reconcile, and wait. The research below explains why connected work has become an operating priority.
These are external research findings—not ServingIntel customer results or promises of a specific outcome.
The evidence
It consumes staff time, delays decisions, and leaves leaders without a current view. We use these sources as market context—not as a substitute for understanding your operation.
Independent research
of surveyed workers say they spend too much time searching for information during the workday.
Microsoft Work Trend Index, 2023. This is a cross-industry survey finding, not a senior-living or Genesis result.
Read the Microsoft Work Trend Index source ↗Independent research
hours PwC reports saving in one year through automation across internal support functions.
PwC case study, fiscal 2019. This describes PwC's own transformation, not a ServingIntel outcome.
Read the PwC business-services transformation case study source ↗Independent research
estimated reduction in manual invoice-processing time in PwC's invoice-automation analysis.
PwC estimate for a specific invoice-automation use case. It is context for billing workflows, not a Genesis performance claim.
Read the PwC invoice-automation analysis source ↗Independent research
of executives at organizations scaling intelligent automation said it creates higher-value work for employees.
IBM Institute for Business Value surveyed 1,500 executives globally. This is executive sentiment, not a measured Genesis result.
Read the IBM Institute for Business Value source ↗Independent research
of current U.S. work hours could be automated by 2030 in McKinsey's modeled scenario, accelerated by generative AI.
McKinsey Global Institute modeling. It estimates automation potential; it does not predict a specific company's results.
Read the McKinsey Global Institute source ↗The Genesis approach
Connect the systems that hold the operational answer, so teams spend less time hunting through reports, inboxes, and spreadsheets.
Move routine census, billing, dining, and reporting work through defined workflows instead of asking people to rekey, reconcile, and chase updates.
Give leaders clearer signals and staff fewer workarounds, so human judgment and resident service receive more of the day.
Your next step
Bring the handoffs and blind spots slowing your team down. We will map the clearest practical path forward for your operation.
See Genesis in Action →