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Genesis Platform
The Plan, Made Concrete
Disconnected point tools force your team into manual reconciliation and blind spots. Genesis connects the workflows behind every community into one operating system, so you run operations instead of chasing them.
Your Guide
15+ years working exclusively in senior living, deployed across 400+ communities, with integrations into the systems you already run — Yardi and PointClickCare among them. Genesis is built by people who understand your operation, not a generic hospitality product retrofit.
Dining Operations
Run tableside, contactless, and reservation-based dining from one order stream, so meals reach residents accurately without staff re-keying anything between systems.
POS PlatformSI360
SI360 is the first POS Platform designed to meet the unique needs of Senior Living with the flexibility to elevate the resident & staff experience. With SI360, you have the functionality of a traditional POS with seamless tracking of meal plans, overages, ancillary services, and guest transactions.
Contactless QR Code Ordering & PaymenteServer
Born out of necessity during staffing shortages, eServer has become a permanent fixture, providing a convenient option to eliminate bottlenecks at ordering and payment. Simply scan the QR code, browse the updated menus in real-time, and conveniently place your order. Streamline the entire dining experience with efficient and secure contactless transactions, ensuring a seamless and hassle-free process for both customers and staff.
Connect Smart HostOnline Reservations
With Connect Smart Host, we empower your guests to take control of their dining experience, promoting independence and ensuring a seamless and luxurious dining experience. At the same time, our module provides your staff with valuable foresight to effectively plan and allocate resources, optimizing operational efficiency.
Billing & Revenue Accuracy
Close the gap between what's served and what's billed. Meal plans, overages, and ancillary charges post automatically, and census-driven billing exports remove the manual reconciliation that lets revenue leak.
POS PlatformSI360
SI360 is the first POS Platform designed to meet the unique needs of Senior Living with the flexibility to elevate the resident & staff experience. With SI360, you have the functionality of a traditional POS with seamless tracking of meal plans, overages, ancillary services, and guest transactions.
Back Office ManagementSI Cloud Control
With SICC, you gain real time control over menu setup and updates ensuring optimal POS system functionality. Additionally, leverage powerful reporting capabilities to effectively manage and analyze transaction or resident results, enabling data-driven decision-making. Cloud based management allows access from any location and any device.
Accounting / Census IntegrationsSenior Living Suite
Introducing ServingIntel's comprehensive Senior Living Suite of services for senior living facilities. Streamline your data management processes with ease by seamlessly importing and exporting information into your PMS. From meal plan resets to census imports, and from general ledger exports to billing exports, our suite of services ensures efficient and accurate data transfer, enabling you to focus on providing exceptional care to your residents. With over 50 established integration and network partners, we can help replace repetitive processes with automation.
Census & Growth
Same-day move-ins without a business-office bottleneck. Census syncs from your PMS so new residents can order and be billed correctly from day one.
Accounting / Census IntegrationsSenior Living Suite
Introducing ServingIntel's comprehensive Senior Living Suite of services for senior living facilities. Streamline your data management processes with ease by seamlessly importing and exporting information into your PMS. From meal plan resets to census imports, and from general ledger exports to billing exports, our suite of services ensures efficient and accurate data transfer, enabling you to focus on providing exceptional care to your residents. With over 50 established integration and network partners, we can help replace repetitive processes with automation.
Resident Experience
Give residents and families a direct line to their dining experience: balances, orders, and preferences accessible on their terms, with dietary needs following them to every order.
Resident & Family PortaleAccess
With eAccess, residents can effortlessly check their meal plan balance, view recent transactions, conveniently order meals online, and enjoy the convenience of voice-prompted AI interactions. This comprehensive platform empowers residents and their families with easy access to vital dining information and ensures a seamless and personalized dining experience.
Online OrderingeCommerce
Seamlessly integrate personalized mobile-friendly ordering into your POS, providing convenience to residents & guests and streamlining kitchen operations. Our user-friendly interface is perfect for all ages and consumers. eCommerce is the convenience option desired to elevate the experience, while helping kitchen staff efficiently manage peak dining hours.
Contactless QR Code Ordering & PaymenteServer
Born out of necessity during staffing shortages, eServer has become a permanent fixture, providing a convenient option to eliminate bottlenecks at ordering and payment. Simply scan the QR code, browse the updated menus in real-time, and conveniently place your order. Streamline the entire dining experience with efficient and secure contactless transactions, ensuring a seamless and hassle-free process for both customers and staff.
Workforce Productivity
Cut new-hire training from days to minutes and free staff from bottlenecked ordering and payment, so your team spends time on residents instead of workarounds.
Back Office ManagementSI Cloud Control
With SICC, you gain real time control over menu setup and updates ensuring optimal POS system functionality. Additionally, leverage powerful reporting capabilities to effectively manage and analyze transaction or resident results, enabling data-driven decision-making. Cloud based management allows access from any location and any device.
Contactless QR Code Ordering & PaymenteServer
Born out of necessity during staffing shortages, eServer has become a permanent fixture, providing a convenient option to eliminate bottlenecks at ordering and payment. Simply scan the QR code, browse the updated menus in real-time, and conveniently place your order. Streamline the entire dining experience with efficient and secure contactless transactions, ensuring a seamless and hassle-free process for both customers and staff.
Operational Intelligence
Rudy AI surfaces dietary alerts and operational patterns in real time, giving your team the confident view of what's happening that a stack of disconnected reports never could.
Rudy AIGenesis Companion
Experience the future of senior living with ServingIntel's Rudy AI Integration, seamlessly blending cutting-edge technology and compassionate care. Request a demo now to explore firsthand the innovative possibilities of Rudy AI in enhancing the quality of senior living.
Portfolio Analytics
RoadmapCross-community benchmarking and executive-level portfolio reporting are on the Genesis roadmap. Ask us for the current timeline on your discovery call.
Your Next Step
See What a Connected Community Could Look Like
In one focused conversation, we'll map your biggest operational gaps and show how Genesis could connect the work behind them.