Hours

Mon – Sun: Open 24hours

Service Ticket

Create a Service Ticket

Live Support

888.477.7711

Location

18W140 Butterfield Rd., 15th Floor
Oakbrook Terrace, IL 60181

Industry’s Best Support for POS

Industry Leading Support


We’ve Got Your Back

POS Service and Support


ServingIntel offers 24/7/365 support to ensure you have the help you need when you need it. Our team provides coverage for routine updates and advanced needs.  As a partner, you will receive:

  • Unlimited remote support 24/7/365 with an industry-best, 95% calls answered live and 95% first call resolution
  • Dedicated Account Manager
  • Cloud database backup
  • 3 levels of escalation and support to ensure issue resolution
  • Remote access software to facilitate rapid resolutions
  • Personal, secure, remote login – Manage from anywhere
  • Commercial grade software security – Dedicated to keeping your business safe
  • Proactive asset monitoring – We often find issues and eliminate them before they affect you
  • Proactive software updates to address changing needs
  • Premier Partner Status that offers additional benefits to established partners

NEED SUPPORT?


Phone: 888-477-7711
Create a Service Ticket
Partner Portal: https://servingintel.myportallogin.com/