POS Service and Support

Industry Leading Support

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POS Service and Support

ServingIntel offers 24/7/365 POS Service and Support to ensure you have the help you need when you need it. Our team provides coverage for routine updates and advanced needs.  As a partner, you will receive:

  • Unlimited remote support 24/7/365 with an industry-best, 95% calls answered live and 95% first call resolution
  • Dedicated Account Manager
  • Cloud database backup
  • 3 levels of escalation and support to ensure issue resolution
  • Remote access software to facilitate rapid resolutions
  • Personal, secure, remote login – Manage from anywhere
  • Commercial grade software security – Dedicated to keeping your business safe
  • Proactive asset monitoring – We often find issues and eliminate them before they affect you
  • Proactive software updates to address changing needs
  • Premier Partner Status that offers additional benefits to established partners


Phone: 888-477-7711
Create a Service Ticket
Partner Portal: https://servingintel.myportallogin.com/