Effective Date: February 26, 2026  |  Last Updated: February 26, 2026

ServingIntel Inc (“ServingIntel,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://servingintel.com, use our services, communicate with us, or otherwise interact with us.

1) Who We Are

Legal Entity: ServingIntel Inc
Mailing Address: 454 Hancock Ave, South Elgin, IL 60177
Privacy Contact: solutions@servingintel.com

2) Scope

This Privacy Policy applies to personal information collected through:

• Our website(s), including servingintel.com
• Contact forms, demo requests, and support interactions
• SMS, email, and other business communications
• Products and services we provide to customers

It does not apply to third-party websites, services, or platforms we do not control.

3) Information We Collect

Depending on how you interact with us, we may collect:

A. Information You Provide Directly

• Name, company name, title, phone number, email address
• Account credentials (if applicable)
• Messages and content you submit via forms, email, chat, or support
• Billing or transaction details (if applicable)

B. Information Collected Automatically

• IP address, browser type, device data, operating system
• Referring URLs, pages viewed, clickstream, session data
• Cookie and similar technology data (see Section 8)

C. Communications Data

• Email communication data (e.g., delivery/open/click where enabled)
• SMS metadata (e.g., delivery status, timestamps)

4) How We Use Information

We use personal information to:

• Provide, operate, and improve our website and services
• Respond to inquiries, support requests, and customer communications
• Send service messages, administrative notices, and requested updates
• Maintain security, detect abuse/fraud, and troubleshoot issues
• Comply with legal obligations and enforce our terms
• Perform analytics and performance measurement

We do not sell personal information for advertising purposes.

5) SMS and Text Messaging Communications

Opt-In and Consent

By providing your mobile phone number and opting in, you consent to receive SMS and MMS messages from ServingIntel Inc related to your account and services. Consent is not a condition of purchase. You may opt in through our customer portal, account setup process, or by other means where explicit consent is collected.

Types of Messages

You may receive messages including, but not limited to: order confirmations and updates, payment receipts, appointment and scheduling reminders, system maintenance and service alerts, and account-related notifications.

Message Frequency

Message frequency varies depending on your account activity and interactions with ServingIntel services.

Message and Data Rates

ServingIntel does not charge for SMS messages sent through this service. However, standard message and data rates from your wireless carrier may apply. Contact your carrier for details about your plan.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message from ServingIntel. After opting out, you will receive a single confirmation message and no further texts will be sent. Reply START to resume receiving messages.

Help

For SMS support, reply HELP to any message or contact us at solutions@servingintel.com or 888-477-7711.

Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share information with platform providers, telecommunications carriers, and service vendors solely for the purpose of delivering SMS messages.

SMS Terms and Conditions

For complete SMS terms, see: https://servingintel.com/sms/

6) When We Share Information

We may share information with:

• Service providers/subprocessors that help us operate our business (e.g., hosting, analytics, communication delivery, support tools)
• Legal or regulatory authorities when required by law
• Professional advisors (e.g., legal/accounting) as needed
• Successors in a merger, acquisition, or asset sale (subject to applicable law)

We require vendors to handle personal data appropriately and for authorized purposes.

7) Data Retention

We retain personal information only as long as necessary for:

• The purposes described in this policy
• Legal, tax, accounting, and compliance obligations
• Security, dispute resolution, and contract enforcement

Retention periods vary by data type and business need.

8) Cookies and Similar Technologies

We use cookies and similar technologies to:

• Keep the website functioning
• Remember preferences
• Understand site usage and performance
• Improve user experience

You can control cookies in your browser settings. Some features may not function properly if cookies are disabled.

9) Data Security

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10) Your Privacy Rights

Depending on your location, you may have rights to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Request a copy of your personal information (portability, where applicable)
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To make a privacy request, contact: solutions@servingintel.com. We may need to verify your identity before processing certain requests.

11) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

12) International Data Transfers

If you access our services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate, subject to applicable safeguards.

13) Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.

14) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last Updated” date.

15) Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact:

ServingIntel Inc

454 Hancock Ave, South Elgin, IL 60177

Email: solutions@servingintel.com

Phone: 888-477-7711

Website: servingintel.com