Management 101: Why Having a Point of Sale System in Your Restaurant is Important

Point of Sale (POS) systems are based on a computer technology application used to input different orders and record financial statistics. They can be used as a replacement for standard monetary cashboxes in restaurants and pubs.  

With the innovation of this state-of-the-art system, restaurant staff can all gain benefits from using Point-of-Sale systems. They can easily record food and beverage orders in seconds. It is a great way to keep the cash system and data records organized and secure.  

The Importance of Having a Point-of-Sale System 

The high amount of cash and credit card transactions that go through your restaurant every day make it very important to invest in a Point-of-Sale system. A lot of POS applications serve as a credit card mainframe apart from tracking every coinage of your restaurant’s sales. Credit card swiping is more secure for both the business and the customer. Employee theft will be avoided too, because servers are responsible for all sales, and it will be impossible to modify computer checks unless you know the password.  

Point-of-Sale Advantage  

One major advantage of having a Point-of-Sale system is the convenience in terms of communications between your wait staff and the kitchen. All orders pass through the computer straight to the kitchen printer. Another advantage is that it can trace everything— yes, everything! From food utilization up to the most trending items in your menu. Point-of-Sale systems also help in payroll preparation since it performs as an employee time clock, so you can save a lot of funds in your bookkeeping section. The best thing? Point-of-Sale systems can arrange your restaurant’s sales tax as well as profit and loss statements.  


Just like with other known systems, one downside of a Point-of-Sale system is technological disputes, considering that the system is using a computer. If it crashes and there’s zero backup, then all vital data will be lost — not just sales, but your payroll and profit and loss statements. That’s why it is very important to have a backup.  


Investing in a Point-of-Sale system can change your business for the better because it provides you with a complete solution to numerous day-to-day hitches. Human errors, unrecorded sales, fail to match totals– the list goes on and on. These are just some common issues faced by restaurant owners every single day. However, they can be prevented easily by adding a Point-of-Sale system that properly and accurately does the data recording. It allows you to witness how your business is really performing and how to improve it.  

About ServingIntel 

ServingIntel is an international hospitality technology company that creates cloud-based enterprise and point-of-sale solutions serving a variety of hospitality industries, including restaurants, country clubs, hospitals, and senior living communities. Providing complete software, mobile hardware, and business intelligence software through its platform, ServingIntel increases revenue and profit in foodservice operations, while enhancing service and quality levels for the guests.